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UK quality mark for College

Thursday 1 May 2014

The Quality Assurance Agency for Higher Education (QAA) has confirmed the quality and standards of provision at Richmond upon Thames College following its review of the institution in February 2014.

A team of QAA reviewers visited Richmond upon Thames College and judged that its academic standards, the quality and enhancement of its student learning opportunities, and the quality of its information about learning opportunities all meet UK expectations.

The review identified a number of examples of good practice. These include: the extensive employer engagement in curriculum development, the professional practice of staff, and students' progression.

The review also highlighted the support offered by teaching staff, the College's 'clear and robust' recruitment and admission processes, and the planning of learning resources in consultation with industrial partners to maintain the currency of equipment.

The review made some recommendations for improvements. For example, before the start of the next academic year the College should ensure that it manages the implications arising from curriculum change over time, and that all handbooks consistently contain relevant policies and procedures, including complaints and appeals.

Richard Pilkington, Adult Further and Higher Education Development Manager of Richmond upon Thames College, commented: 'The College is extremely proud of this achievement especially in light of the fact that we are one of the first colleges to have undergone this particular, new type of review method.

'The report shines a beacon on the dedication and professionalism of our staff, our longstanding and excellent relationship with employers, many of whom have worked with us for over 30 years and, last but by no means least, it reflects the effective and inspirational relationship that exists between the students and staff.

'It is a collective success and clearly demonstrates that students attending Richmond upon Thames College enjoy their time with us, succeed and progress.'

A successful review means that Richmond upon Thames College can display the QAA Quality Mark, indicating to UK and international students that the College meets national requirements for standards and quality.

The review team comprised Barbara Howell (Coventry University), Anthony Bagshaw (a student and Executive Officer at the Open University) and Nick Gorse (University of the Arts, London).

The report on Richmond upon Thames College is available at

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