At Richmond upon Thames College, we are committed to the education and career preparation of our students. We understand that you, as parents, carers and guardians, need to know that your child is reaching their full potential during their time at college.

Here you can find more about how we will communicate with you and how you can access Parent Portal as well as other important information that you may need to know. 

• We Value Every Parent

• We will provide all the information you need to know about your child's experience at college. We value our relationships with parents and carers and are keen to work in partnership with you to ensure that your son or daughter can achieve their full potential. While we encourage students to take responsibility for their own learning and conduct, your involvement is key. We are committed to maintaining contact with you through regular reports on attendance, letters of concern and congratulations about achievement, students' reports and parents' evenings.

• Coronavirus

  For information on our College protocols regarding Coronavirus, please click here.

• Communicating with you

  We will communicate with you via email, if you have not receive any emails from us, we may not hold the correct contact information for you. The student will need to email our Student Records department from their student email address to update this information: This email address is being protected from spambots. You need JavaScript enabled to view it. 

• Information on remote teaching and online safety

  Due to the Coronavirus pandemic, we have introduced blended learning, which means students will have a mixture of remote online learning and attending college. This means that our students will be spending an increased amount of time online. Accordingly we would like to make you aware of the latest guidance and resources from the Child Exploitation and Online Protection command (CEOP) so that parents and carers have the necessary information for ensuring students are accessing the internet in a safe way. You can also view our Online Learning Platform Policy and Guidelines.

  Teachers will never:

  • Ask students for their passwords
  • Ask to talk to students privately e.g. in 1:1 video chats
  • Be replaced by someone you aren’t familiar with
  • Ask to communicate through non-college apps (RuTC uses @rutc.ac.uk email addresses, the Microsoft 365 suite including Microsoft Teams, Edmodo, and Moodle)
  • Arrange to meet students offline
  • Contact students from personal emails or phone numbers

  If you have any concerns around online safety, or any other safeguarding concern, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. (monitored 9 - 5 Monday to Friday) or the NSPCC.

• Progression Information and Parent Portal

  We encourage you to log into the Parent Portal so that you can view and monitor your son or daughter's attendance and progress.

  From Parent Portal you can access the following information:

  • Details of upcoming events, meeting and deadlines
  • Attendance and punctuality details
  • Recent comments
  • Student details
  • Timetable
  • Study programme
  • Exam timetable (if applicable)
  • Learner ILP (Individual Learning Plan)
  • Reports to parents 

  Please click here to log in to Parent Portal >>

  Parents and guardians, if you have forgotten your password; try resetting it by clicking on the 'Forgot your password?' link on the login page, if you are still unable to login, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

• Parent/Carer/Guardian Contact details

  It is important that we have the correct phone number and email address for whoever the student has named as their next of kin when they enrolled, so that we can communicate with you directly.

  If a student is under 18 years of age, the college will send communication to Parents/Carers/Guardians in regards to the following:

  • Attendance and Punctuality
  • Disciplinary meetings
  • Progress reports We encourage you to log into the Parent Portal so that you can view and monitor your son/daughters attendance and progress.

   If your phone number or email address has changed or was not provided to us during enrolment, please supply your details using the form below.

  If you have not been named as the students next of kin then we will be unable to record your details on our database. If you have moved home or the student has changed their phone number or email address then the student must inform Student Records by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it. from their college email address.