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Coronavirus Advice

Last updated: 3 April 2020

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Friday 3rd April 2020

As we come to the end of the second week of remote learning for the majority of students, it has been really encouraging to see the range of online learning activities that have been taking place and the engagement from most of our students.

Please remember, if you are having difficulties accessing the remote learning, assessment and support provision that has been put in place, you should contact your tutor (for anything relating to learning, assessment and academic/vocational support) or Student Services (for wellbeing and personal support matters).

We recognise that this is a very challenging time for everyone, so please do keep in contact with us and get in touch if you are struggling in any way.

As we continue with remote learning, assessment and support over the coming weeks, the following information may be useful:


  • Easter holidays (4th April – 19th April inclusive, for students)

    Please note that the majority of teaching staff will be on annual leave during the Easter holidays and the remote learning activities that are running in place of lessons will pause and resume after this period. However, as would normally be the case for the Easter break, you are likely to be set work to be completing during this period, so please make sure that you have checked in with your lecturers to ensure that you know what is expected of you. While on annual leave during the Easter break, teaching staff may not be able to respond to direct enquiries (as would have been the case under normal circumstances), unless they have specifically informed you otherwise.

     

    During the Easter break the college safeguarding team will be available should you have any concerns you wish to discuss. The safeguarding team can be contacted on This email address is being protected from spambots. You need JavaScript enabled to view it.. This email address is monitored during college opening hours (Monday-Friday from 9am-5pm). Please note the college will be closed over the Easter bank holiday weekend, including Friday 10th and Monday 13th April. Outside of college opening hours and during bank holidays you can contact the NSPCC for safeguarding support on 0800 1111.

     

    Wellbeing support services are also detailed in the Wellbeing Support Services During College Closure document. 

     

    The college’s Designated Safeguarding Leads are available on the following dates:

    Throughout the Easter break (excluding bank holidays) Ged Boyer - 07825 021382

    Cait Orton - 07983 523096

    Hope Stubbings - 07548 706406
    6th – 9th April Jason Jones - 07415 631373
    14th – 17th April Deborah Stephenson - 07415 240800
  • Our move to remote learning

    As you are aware, in line with the Government’s announcement on 18th March, Richmond upon Thames College building is currently closed to all but a small number of students whose circumstances qualify them for on-site learning and support under the terms of the Government’s guidelines. We have moved to remote learning and support for our students until further notice.

    All such students have been contacted by the college and, where they have indicated that they would like to access on-site provision, we have been facilitating this. However, following the Government’s announcement (23rd March) of more stringent guidance relating to staying at home and travelling only for essential reasons, we have seen a significant and ongoing reduction in the number of students accessing on-site provision.

    Our primary concern is always the wellbeing of our students and staff and following careful consideration, the college will now move to fully remote learning and support from Monday 30th March and the campus will be closed until further notice. These arrangements will be kept under constant review as circumstances change over the coming weeks.

    We recognise that some of the students in the category identified above may, on occasion, need to access exceptional on-site learning and support and so, for this reason, a limited on-site service will be available on Wednesdays from 10.00am-2.00pm by appointment only. At these times, those students who have already indicated to us that they may need to access on-site provision may arrange to come into college for:

    • individual or small-group academic support
    • supervised on-site completion of remote learning and assessment activities
    • safeguarding and wellbeing support
    • IT and technical support for accessing remote learning

    In order to access this limited on-site provision, students must contact their tutor, lecturer or Welfare and Engagement Adviser (WEA), who will assess first whether the support can be provided remotely. If it is determined that on-site provision is required, students will be contacted and an appointment for accessing on-site provision will be given.

    Please be aware that no student will be allowed to access on-site provision without an appointment. On-site provision will operate strictly between the hours of 10.00am-2.00am on Wednesdays only. If you are coming into college, please do ensure that you are able to travel safely in line with current Government guidelines.

    For more infomation, please click here to access the Remote Learning web page. 

  • Expectations of staff

    The majority of our staff will be working from home and keeping normal working hours (9am-5pm, Monday to Friday).

    All curriculum areas continue to prepare remote learning and assessment activities and are in contact with students  (click here for Remote Learning During College Closure – A Guide for Students document). Support and interaction will normally be provided remotely during normal working hours. If you need to contact your tutor or any other member of staff for support, please do so by email (as we cannot guarantee that telephone voicemails will be picked up immediately). Staff will normally respond within one working day. Please note that many teaching staff will be on annual leave during the Easter holidays (4th April to 15th April inclusive) and may therefore not be able to respond (as would have been the case under normal circumstances).

    Remote support services for our most vulnerable students and wider wellbeing support services are detailed in the Wellbeing Support Services During College Closure document. Please note again that support will be provided during normal working hours.

  • Expectations of students

    Each student should be aiming to commit the same amount of time on a daily and weekly basis as is required of them during normal college operations. The remote learning and assessment activities provided by curriculum areas will be updated regularly and all students are expected to keep up to date.

    It is difficult to be in a very structured environment one minute and then working remotely the next. It is strongly advised that you try to keep to some sort of structured routine/timetable.

    For more infomation, please click here to access the Remote Learning web page. 

  • Exams

    As previously communicated, we are awaiting further Government guidance on the way in which grades for qualifications that would have had external examinations will be calculated. As previously indicated, the approach will take into account lecturers’ assessment of a student’s likely grade, based on a variety of factors yet to be confirmed. As soon as we have clarity on what this process will look like we will update students and parents/carers fully. This is expected imminently so please look out for an email from the College over the course of the Easter break. Given the unprecedented nature of this situation, we would ask that students do not ask lecturers for predicted or estimated grades as we will not be able to share these until they have been confirmed by Ofqual.

  • GCSE and A level (Year 2) courses

    Any content that has not yet been taught will continue to be taught remotely, as set out in previous communications, but you will not be set any new formal assessments. It is important to continue covering this content and consolidating your learning because the DfE has indicated that students will have the opportunity to sit an exam at some point in the future if they want to (at the start of the next academic year or next summer).

    Once all of the content on your course has been taught, your lecturer(s) will continue to be available to support you as detailed in previous communications. You are strongly encouraged to continue with consolidation of learning.

    Level 1, Level 2 and Level 3 (Year 2) vocational courses

    Content on remaining internally-assessed units will continue to be covered and assessments completed accordingly. Priority marking will be given to previously-submitted or resubmitted work to ensure units are completed uniformly across programmes. Moderation and verification processes are continuing with awarding bodies. 

    For courses with externally-assessed units, it is important to continue covering this content and consolidating your learning because the DfE has indicated that students will have the opportunity to sit an exam at some point in the future if they want to (at the start of the next academic year or next summer).

  • Students intending to progress to the next level or stage of a qualification at RuTC

    For any student intending to progress from one level to the next, or from one year of a qualification to the next, the College will take into account the extent to which you have engaged with the remote learning that has been put in place during the college closure. As under normal circumstances, all progression is subject to a student’s satisfactory performance on their study programme. When determining your progression options, the College will take into consideration not only your performance on your study programme up to now, but also the effort you put into your remote learning during the college closure and your willingness to engage with this learning. If you are unsure of our expectations of you in this regard, please refer to previous communications or contact your lecturer/tutor for clarification. Similarly, if you are having difficulty accessing the remote learning and assessment materials, please contact your lecturer/tutor immediately for support.

  • UCAS

    Following the announcement of the closure of schools in England, Scotland, Wales, and Northern Ireland and the cancellation of exams and assessments in England, UCAS is working with Ofqual, the Department for Education, the Scottish Government, the Office for Students and examination awarding bodies to determine the way forward. UCAS expects to be able to provide a further update in the coming days. Again, we will update students and parents/carers as soon as we have any further information.

  • Safeguarding

    If you have any safeguarding concerns, please contact the Safeguarding Team by email at This email address is being protected from spambots. You need JavaScript enabled to view it..  Further information and contact details can be found in the attached Wellbeing Support Services During College Closure document.

  • Apprenticeships

    Please click here to read our Apprenticeship and Employer FAQs regarding coronavirus

  • Contacting us

    As a result of the college closure, it is not possible to contact Richmond upon Thames College by telephone. However, we are working remotely and are receiving emails. If you know the name of the person you wish to contact, their email address will be: This email address is being protected from spambots. You need JavaScript enabled to view it..

    If you are a perspective student/parent and have any queries about applying for a course, or if you have previously submitted an application you can contact our Admissions team directly: This email address is being protected from spambots. You need JavaScript enabled to view it. 

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