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IT Technical Practitioner Level 2

Should I go out to work and earn some money as soon as possible - or should I go to college and continue my education? Would I get a decent job - do I have any skills to offer an employer? Do I prefer a more practical approach to learning? If you don't have the answers to these questions, then we may have just the course for you!


The course will offer you skills in computer hardware, software, networking and security as well as improving communication skills and learning about the IT industry, you will also learn about how IT Support is provided. If you do well you will be able to gain the OCR Cambridge technicals diploma in ICT. When you are not attending training for your IT skills in college, we would encourage you to have a part time job which would have to fit around your college timetable.


The skills you learn in this adult working environment, such as relating well to your colleagues, dealing with the public, punctuality and responsibility, will all be essential when you start your full time career in the workplace.


IT Technical Practitioner: Gateway to IT Support




Search your career options if you study Gateway to IT Support Level 2

  • What will I study and learn?

    The course will offer you the IT Support skills that employers want, as well the communication skills that are vital to a future in this field. If you do well you will gain an OCR Level 2 Cambridge technical qualification in ICT, consisting of 7 units.

    You will learn how to safely build and upgrade a PC, install and configure software, basic networking, IT security and IT Support. In addition you will learn about the IT industry and what opportunities are available.

    This is a practical course with a full day being spent in our specialist build room, where you will complete hardware and software build assignments. You will also have theory sessions and IT classes where you will learn the skills needed to support users and to complete written work. This course encourages a 'hands on' approach to training and all the necessary course materials will be provided. You may use the Learning Resource Centre computer suites as additional learning resources.

    You will continue to develop Maths and English skills and will study towards IT functional skills in IT at Level 2.

    You will complete a bonus 'learn to learn' qualification, developing required study skills.

    Successful completion of the course may allow you to progress on to an IT apprenticeship or on to a BTEC IT course.

  • How is the course assessed?

    Regular written and verbal feedback is given in a weekly tracking session

    • You will have to complete a portfolio of evidence, based on practical tasks and written assignments.
    • Each unit is graded at Pass, Merit or Distinction. These combine to give an overall course grade.
    • Finally, and most importantly, you will have to attend all your classes and arrive punctually.
  • What skills will I need for the course?

    It is crucial that you are keen to succeed on this course and learn all you can during the year. You must be self-motivated and remember that you are working towards a good job in the future. It is a requirement that you have already used a computer, know your way around the keyboard and are able to use a mouse. No specialised knowledge is required but the more familiar you are with computers - the better. What we are really looking for is a passion for all things IT and a fascination for how computers work.

  • What formal entry requirements will I need?

    Minimum requirements - 4 GCSEs at grade D/3 including English and Maths at grade 3 or equivalent Functional Skills, and basic keyboard skills.

  • Are there any costs involved?

    You will need a USB Flash Drive (£5) and stationery (£10).

What our students say...

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