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Awarding Qualifications Summer 2020

Message from Elaine McMahon

Elaine McMahon Principal and CEO

Hello, I am Elaine McMahon, the Principal/CEO of Richmond upon Thames College (with effect from 1 September 2020), exam results day has almost arrived – in a year like no other. For the first time, even having made it through two world wars, exams were cancelled, an early victim of the Covid-19 pandemic.

Since then, there have been some fraught times as a back-up system for grading students was assembled. But one thing never changed: Thursday 13th August as A Level results day and Thursday 20th August as GCSE results day. These were the dates before coronavirus, and have remained results day after the pandemic hit.

Should you require any further support we are here to help so please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Update as of 21 August 2020

Please click here to read the latest update from the Department for Education.

Update as of 17 August 2020

Click here to read the latest statement from Roger Taylor, Chair of Ofqual.

On this page you can find:

Video guide for students from Ofqual 

  

Infographic from Ofqual explaining the awarding process for Summer 2020

process for awarding qulaifications 2020 infographic


  • The exam results helpline available from 12 to 28 August

    The exam results helpline, delivered by the National Careers Service, will be available from 12 to 28 August to provide additional support to students and their parents as they receive their exam results. Callers to the helpline will have direct access to experienced careers advisers who can advise on the different options available to them including T levels, A levels, GCSEs, BTECs, apprenticeships and other vocational options. Support will also be available on topics such as clearing, university, gap years and the autumn 2020 exam series.

     

    Phone: 0800 100 900

     

    Opening hours: Monday to Sunday from 8am to 10pm

  • Centre assessment grades and rank orders
    Richmond upon Thames College has submitted provisional (centre assessment) grades and rank orders to the relevant awarding body in accordance with the Ofqual guidance on Awarding qualifications in summer 2020 and in line with the awarding body instructions.

    For the reason of fairness, awarding bodies are putting these grades through a standardisation process to ensure grading standards are consistent across all centres. The rank order of candidates will not be changed but the final grades candidates receive may be different to the centre assessment grade.

     

    Final grades
    On candidate statements of results (results slips) and certificates, final grades will be reported in the same way as in previous years. Final grades will be issued on results day(s) in August as follows:

    Date Qualification type        
    13/08/2020 GCE (AS, A Levels) and other Level 3 Qualifications
    20/08/2020 GCSE and other Level 1/2 qualifications

     

    Concerns about your results
    At results time, Ofqual will be providing information for students that sets out how their grades were calculated this year and the options available if they believe their result was not properly produced, including access to appeal.

    The National Careers Service Exam Results Helpline offers advice each year for students who have not received the results they had hoped for. Ofqual will also make a helpline available to students and their parents or carers to talk about the appeals process and any other questions they may have about their results this summer.

    Awarding bodies will also likely provide information for students about results. Richmond upon Thames College will signpost you to any relevant information at results time.

    If you have a concern about a grade you have been awarded, you can ask Richmond upon Thames College to:

    • check whether an error was made when submitting your centre assessment grade and rank order to the awarding body by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting this.
    • raise a complaint by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. if you feel you have evidence of bias or that you were discriminated against; you could also pass such evidence on to the awarding body who could investigate for potential malpractice
    • seek any information the awarding body holds in relation to how your final grade was calculated by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting this.
    • provide information about the opportunity to take an exam in the autumn series or in summer 2021 by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting this.

     

    Arrangements for appeals
    The arrangements for awarding qualifications in summer 2020 state:
    Candidates can appeal their grades through their centre if they feel the process this summer was not followed correctly in their case.
    A candidate can:

    • ask their centre to appeal on their behalf to an awarding body if there is evidence that leads a candidate to believe:

    - the centre made an error when submitting a centre assessment grade or rank order information

    - an awarding body made a mistake when calculating, assigning or communicating a grade

    • appeal against the centre’s decision

    - not to seek any information the awarding body holds that would be needed for an appeal;

    and/or

    - not to appeal to the awarding body

    A candidate cannot:

    • appeal against their centre assessment grades and position in the rank order
    • appeal in respect of the process or procedure used by Richmond upon Thames College in calculating their centre assessment grades and position in the rank order
    • appeal directly in any respect to the awarding body

     

    Certificates
    Certificates, when received from the awarding body, will be issued to candidates on specific prearranged collection days. All learners will be informed of the dates and information will be displayed on the college’s website and Social Media.

     

    Useful links

    https://www.gov.uk/government/publications/awarding-qualifications-in-summer-2020  https://www.gov.uk/careers-helpline-for-teenagers 
    • You can request a copy of your Centre Assessed Grades that were submitted to the awarding bodies which would have then been standardised to produce your final grade. Completed forms need to be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. by the 4 September 2020.

      Click here to download the the Summer 2020 Grade Request Form.

    • If you have a concern about a grade you have been awarded, you can ask Richmond upon Thames College to:

      • check whether an error was made when submitting your centre assessment grade and rank order to the awarding body by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting this
      • raise a complaint by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. you feel you have evidence of bias or that you were discriminated against
      • seek any information the awarding body holds in relation to how your final grade was calculated by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting this
      • provide information about the opportunity to take an exam in the autumn series or in summer 2021 by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting this. 

      Arrangements for appeals
      The arrangements for awarding qualifications in summer 2020 state: Candidates can appeal their grades through their centre if they feel the process this summer was not followed correctly in their case.

      A candidate can ask their centre to appeal on their behalf to an awarding body if there is evidence that leads a candidate to believe:

      • the centre made an error when submitting a centre assessment grade or rank order information
      • an awarding body made a mistake when calculating, assigning or communicating a grade

      A candidate can appeal against the centre’s decision

      • not to seek any information the awarding body holds that would be needed for an appeal; and/or
      • not to appeal to the awarding body

      A candidate cannot appeal against their centre assessment grades and position in the rank order.
      A candidate cannot appeal in respect of the process or procedure used by Richmond upon Thames College in calculating their centre assessment grades and position in the rank order.
      A candidate cannot appeal directly in any respect to the awarding body.

      Click here to download our internal appeals form.

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