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Travel and Tourism Level 2

This qualification gives you the chance to explore what has been described as the one of the world's most dynamic and fastest growing industries. As you discover how the business of travel and tourism works you will be able to develop and practise the skills required by travel and tourism organisations. Airlines, event organisers, tourist attractions and hotels want young professionals with the right type of qualifications and the right attitude, which this course aims to provide. If you want to discover this world of opportunity, this is the course for you!

Exam Board: City & Guilds



Search your university and career options if you study Travel and Tourism Level 2

  • Course details, fees and dates

    Course Code 19-FL2DP-TRA-1 / 10001

    Start Date September

    How long is the course? 1 Year(s)

  • What will I study and learn?

    During the course of the year you will study 8 units and your journey will introduce you to the way travel agents work and how they plan and book customer holidays. You will discover some of the more exotic worldwide holiday destinations and what attracts tourists to them. In the unit overseas holiday operations we will look at the way tour operators work to provide their products and services to customers. This will also cover the roles and responsibilities of holiday representatives in ensuring the customer's holiday is as problem-free as it can be.

    The travel and tourism industry is a service industry and customer service is an important part of what you will study. You will learn why this is so important to delivering the customer's 'dream holiday' and you will develop the skills required through role-play practice and assessments.

    You will work as part of a group and individually to complete your research and the course will also involve you going on visits and attending presentations from guest speakers.

  • How is the course assessed?

    There are two externally set, multiple choice, on-line tests included in the diploma course. The rest of the course is assessed internally through assignments that are designed to provide a variety of means of assessment including written reports, presentations, written tests and role-plays. For example, you may be assessed handling a problem at check-in, developing a promotional campaign for a new travel business or working out what the time is in Sydney when its 10am in London. A portfolio of work will be completed with each individual unit being assessed at pass, merit or distinction.

  • What courses would combine well with this course?

    Most of your study hours will be spent on your travel and tourism subject but if you have not achieved a grade C/3 in GCSE Maths or English (you should already have a grade D) you will retake one of your GCSEs or study functional skills at the appropriate level.

  • What skills will I need for the course?

    You will need to be interested in the travel and tourism industry. In addition the college needs to be satisfied that you are well motivated and that the level of your numeracy and communication skills will enable you to be successful on the course.

  • What formal entry requirements will I need?

    Minimum Requirements - 4 GCSEs at grade D/3 including English and Maths at grade 3 OR Level 1 Diploma at Pass and GCSE English and Maths at grade 3 or Functional Skills equivalent.

  • What could the course lead to in higher education or careers?

    Many of our students progress to the City and Guilds level 3 qualification provided they have gained a merit or distinction in their Level 2 course and appropriate grades at GCSE in English and Maths. There is also the option of going straight into employment with career paths in travel agencies or customer services. Only a few of our students go directly into work with an airline because they are generally too young. However, at a later date you will be well placed to obtain positions as ground or air crew.

  • Are there any costs involved?

    The cost of residential field trips (optional) will be around £450 and day trips are around £30.

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What our students say...

What Our Students Say 2017 Travel and Tourism

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