The qualification has been developed in consultation with employers in the IT sector. This means that it will enable learners to develop the skills and behaviours that give them the best opportunity to be successful in applying for work. All the content of the qualification is mandatory and relates directly to the skills, knowledge and behaviours expected by employers in the IT sector.
The areas learners will cover include:
- understanding IT network features and functions, common practices in network security, and the function and features of the main network appliances
- setting up new equipment and upgrading existing systems • IT service solutions and the issues encountered in IT solutions in an organisation
- use of ethical hacking techniques to test the security of a network
- creating and maintaining a network. Learners will also cover broader skills in literacy and numeracy, which will help them to progress. Learners will develop other transferable technical and practical skills in communication (working with colleagues, customers and clients), and research and project work (giving them the opportunity to show reflective practice by suggesting different approaches to solving a problem